Privacy Policy for Silver Arch Facilities Solutions
Who We Are
Silver Arch Facilities Solutions is a brand of Silver Arch Property Solutions Limited. Our registered office is Unit 3, Ashey Vineyard, Ashey Road, Ryde PO33 4BB. We are registered in England under Company No. 13835812.
Our website address is: https://silverarchfacilities.co.uk.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to assist in spam detection.
An anonymised string (also called a hash) generated from your email address may be provided to the Gravatar service to check if you are using it. You can view the Gravatar service’s privacy policy here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if you have one) is visible to the public along with your comment.
Media
If you upload images to the website, please avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.
Cookies
Our website uses cookies to enhance user experience and to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you don’t have to fill in your details again when leaving another comment. These cookies will last for one year.
Login Cookies: When you log in, we will set up cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Other Cookies: If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. If you edit or publish an article, an additional cookie will be saved in your browser that contains no personal data. It simply indicates the post ID of the article you just edited, and it expires after one day.
You can choose to set your browser to not accept cookies, but in a few cases, some of our website features may not function as a result.
Embedded Content from Other Websites
Articles on this site may include embedded content such as videos, images, or articles from other websites. Embedded content from other websites behaves in the same way as if the visitor had visited the external website.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.
Contact Forms
When you fill out a contact form on our website, we collect the information you provide, such as your name, email address, phone number, and any other details you choose to include. This information is used solely to respond to your enquiries or provide you with requested services. We do not share your personal information with third parties.
Who We Share Your Data With
We do not share your data with third parties, except when required by law, or for essential services such as spam detection or to fulfil legal obligations.
If you request a password reset, your IP address will be included in the reset email to ensure security.
How Long We Retain Your Data
Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. If you have any other concerns about your data please get in touch at admin@silverarchfacilities.co.uk.
